FAQs

Order Information

No, we only sell activation keys to unlock software on a range of digital platforms (Steam, Uplay, Windows Store etc.) If you haven't purchased digital software before you should find it really easy and convenient. All you need to do is create a free account, link the activation key sent with your purchase and then the game/software is yours for lifetime.

You can then download, install, remove, re-install etc. as much as you like and depending on the platform you may also have access to some amazing features such as community groups & forums, mod workshops, beta testing offers and more.

Yes, we only buy our stock from reputable suppliers to guarantee your peace of mind when ordering. We generally get our stock during publishers/suppliers promotions so we can get you the best deals. Make sure you pick them up quickly as they're only available while stocks last....

Keys are dispatched automatically by our system as soon as an order is placed and should arrive within minutes. If you are waiting for your order please keep an eye on your spam folder.

In rare cases our system may hold your order for manual verification as a fraud prevention measure. In this event we will aim to review and process your order within the hour during working hours or as soon as possible outside of these (we try to keep an eye on orders 24/7). Please note VPN's and adblockers may cause unnecessary delay, it's highly recommended to disable them temporarily before placing an order

The method of activating a key varies depending on which platform it's on. For full details of how to set-up and account and register a key on each platform please refer to the Activating Your Purchase page

In the unlikely event you have any issues with activating your key please Contact Us with details of the problems you are having. We will then contact our suppliers and/or the platform with the information you provide to ingestigate what the issue. if found faulty for some reason your key will be deactivated and a replacement requested

Please note that we can not issue refunds unless the key is found to be at fault. You can find more information on our refund policy below

Please be aware that once this key has been revealed to you we can no longer restock it or return it to our suppliers unless there is a fault with the key itself. This means that will will be unable to issue refunds because:

  • You didnt like the game / software
  • You purchased the key for the wrong platform
  • You are unable to run it on your system because it doesn't meet the required specifications
  • It is not redeemable in your country and the description page clearly states this

Please make sure you read the product page carefully when making a purchase as all information can be found on there.

In the unlikely event that there is an issue with the key not listed above please Contact Us so we can investigate and organise a replacement.

Account Information

As part of GDPR compliance we will be happy to delete any information we hold on file for you on request. Please note though that we can only do this so far as it doesn’t conflict with our legal obligations. Use our Contact Form if you want to know more and/or request that we remove your information

You can read a full rundown of the types of data we collect when you use our site in our Privacy Policy. Generally this is limited to information necessary to exercise our core business functions (order fulfilment, marketing etc.) and you can request to know what information we hold at any time using the Contact Form